Privacy Policy

We collect information you provide directly to us, including: - Account information (name, email, company) - Payment information (processed securely through third-party providers) - Search queries and usage data - Technical information (IP address, browser type, device information) - Communications with our support team We collect this information to provide, maintain, and improve our services, process payments, and communicate with you.

We use the information we collect to: - Provide, maintain, and improve our services - Process transactions and send related information - Send technical notices, updates, and support messages - Respond to your comments and questions - Analyze usage patterns and optimize performance - Detect, prevent, and address technical issues and security threats - Comply with legal obligations We do not sell your personal information to third parties.

We take security seriously and implement industry-standard measures to protect your data: - All data is encrypted in transit using TLS 1.3 - Data at rest is encrypted using AES-256 - Regular security audits and penetration testing - SOC 2 Type II certified infrastructure - Access controls and authentication requirements - Regular backups and disaster recovery procedures While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We may share your information in the following circumstances: - With service providers who perform services on our behalf - To comply with legal obligations or respond to legal requests - To protect our rights, property, or safety, or that of our users - In connection with a merger, acquisition, or sale of assets - With your consent or at your direction We require third parties to maintain appropriate security measures and use your information only as necessary to provide services.

You have the following rights regarding your personal information: - Access: Request a copy of your personal information - Correction: Update or correct inaccurate information - Deletion: Request deletion of your personal information - Portability: Receive your data in a machine-readable format - Opt-out: Unsubscribe from marketing communications To exercise these rights, contact us at privacy@algoli.com. We will respond within 30 days.

We use cookies and similar tracking technologies to: - Remember your preferences and settings - Understand how you use our services - Improve user experience and performance - Provide personalized content You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

We operate globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place, including: - Standard Contractual Clauses (SCCs) approved by the European Commission - Privacy Shield Framework compliance (where applicable) - Data Processing Agreements with third parties Your data is stored in secure facilities in the United States, Europe, and Asia Pacific regions.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at privacy@algoli.com.

We may update this Privacy Policy from time to time. We will notify you of any material changes by: - Posting the new Privacy Policy on this page - Updating the "Last Updated" date - Sending an email notification to registered users Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us: Email: privacy@algoli.com Mail: Algoli Inc., 123 Market Street, Suite 400, San Francisco, CA 94103 Data Protection Officer: dpo@algoli.com For EU users, you have the right to lodge a complaint with your local data protection authority.